Substack Writers at Work with Sarah Fay

Substack Writers at Work with Sarah Fay

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Substack Writers at Work with Sarah Fay
Substack Writers at Work with Sarah Fay
How to Build a Vibrant Comments Section on Substack
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How to Build a Vibrant Comments Section on Substack

How do you turn passive readers into active commenters?

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Sarah Fay
Apr 15, 2025
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Substack Writers at Work with Sarah Fay
Substack Writers at Work with Sarah Fay
How to Build a Vibrant Comments Section on Substack
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Hello, Substack writers and creators!

A story: A client came to me with an email list of 100,000, but he had no engagement. His comments section was a dead zone. So he really had about 500 subscribers or so. That’s not my judgment; it’s how he felt.

This is true of some of the “biggest” Substacks. Before you envy a Substack with a ton of subscribers, check how much engagement they get. What’s their comments section like?

Engagement—not just growth—is probably the most important thing Substack writers and creators need to focus on.

It’s also one of the last things too many people spend time cultivating. “Getting” subscribers feels good; it’s a sugar rush. Having engagement takes work; it’s a delicious bowl of perfectly cooked steamed broccoli.

We want a viable, engaged email list; otherwise, we only have numbers on a screen.

Our main avenue of engagement on Substack? The comments.

Read on…

Where comments happen

  • Posts

  • Notes

  • Chat

If you’re puzzled any of these Substack features, you’re not alone. Watch two of our tech-in-under-10-minutes video overviews in the Substack Tech Library, Comments, Chat, Discussion Posts, and DMs Unpacked (in 4 minutes) and 7-Minute, Notes in a Nutshell.

The best advice I can give you about your comments thread

I did an excellent live with

david roberts
and
Gregory Garretson
yesterday. Both David and Gregory have active comments sections.

You can watch our live here and below!

Below is some of the amazing advice they had and what I’ve seen work for hundreds of my private clients.

Paid subscribers get access to guidance from my proven proprietary Substack Growth Framework—trusted by 700+ private clients and tens of thousands of subscribers and Mastermind members who’ve achieved real, measurable growth. Reach all your Substack goals by joining us today.

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