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Sarah Fay, PhD's avatar

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Julia’s safe space's avatar

Thank you for this true vision 🙏

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Joshua Doležal's avatar

Useful advice. I’m content with Substack being a lead magnet for my coaching and just an outlet to share writing with my friends and readers. I do have a plan for 2026 focused on the medical humanities. But it’s mostly an itch I want to scratch that could also serve a need. Enough for me. I’m bad at gaming out scenarios and pitching value added content. So I need to think about the paywall strategy or whether to have one at all.

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Sarah Fay, PhD's avatar

My mantra for 2026: Do one thing and do it well. I'll be talking about this (and how to monetize it) a lot.

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Joshua Doležal's avatar

I will probably never be good at that. This week I had to scratch an itch about runaway spending in college football, which has nothing to do with my craft focus this year. But I recognize that it's the superior method for monetizing a newsletter itself.

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Sarah Fay, PhD's avatar

Oh, you can write on anything. It’s all about how we present it now. It has to feel familiar and simple. One thing I’ll be talking about is creating a template (structurally) for your posts. We’ll be doing a workshop on it in December for all paid!

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Emma Martínez Rubio's avatar

I use for similar reasons. For me it's important to remember to offer my coaching services- can be in my newsletter or directly to my contacts on my phone or orivate email- instead of trying to monetize substack.

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Joshua Doležal's avatar

I've come to understand that cold leads are less useful than long tail effects. People who book discovery calls have often followed my writing for months, sometimes years. By the time they reach out, they're effectively sold. Expanding that kind of reach is more useful than playing the paywall game, which is why I'm so frustrated by Substack's direct curating of subscriber lists. Mine had been gaining 1K a year quite steadily until June.

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Laura Belin's avatar

I have never had a paywall and never will. The NPR model is does surprisingly well for me.

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Emma Martínez Rubio's avatar

Interesting

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Emma Martínez Rubio's avatar

Just to clarify—do you mean the lack of segmentation tools, or something else in how Substack curates our subscriber lists?

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Joshua Doležal's avatar

I can’t attach the image here, but I had a steady growth curve until May. Then it leveled off and has gone up and down. Substack began directly cutting inactive subscribers from what I read. Some of them were removed manually

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Emma Martínez Rubio's avatar

removed from your email list? I didn´t know that

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Louise Tilbrook's avatar

This is such great advice. I've noticed a real influx of 'Substack predictions' posts recently and I'm sure there will be many more before the end of the year. I love that Substack gives us space to expand - into whatever we want it to be. There is a freedom and an expansiveness here that I don't think I have seen or felt elsewhere.

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Melissa Scala's avatar

I love how you put this Louise... about the opportunity for expansiveness. You are so right...

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Rosetta McKinnon's avatar

What does the Craft of Writing on Substack entail? Interested in getting on the wait list. Still navigating my way on the platform.

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Sarah Fay, PhD's avatar

It's the best! My two loves: teaching writing and Substack. It's the same curriculum that I teach at Northwestern but you don't have to get 1560 on your SATs or pay 23k to take it :). Here are all the details: https://www.writersatwork.co/courses/craft-of-writing-on-substack

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Cheryl  Queen of Markets's avatar

It's comforting to hear that even big names may struggle on Substack. Useful advice, thank you. It would be amazing to grow my audience and reach a larger readership. I have something to say, I write well and engagingly (I'm told) and gaining more paid subscribers is always an aim.

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Sarah Fay, PhD's avatar

Everyone struggles, but more than any other platform, your Substack is your own. That's amazing.

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Laura Belin's avatar

I admit to feeling scared about the future of Substack. My core audience is people in Iowa or from Iowa, and the most successful Iowa writer on Substack was part of the recent exodus to Patreon. Many of my subscribers also read her, and I worry about Substack becoming a platform that a lot of liberals will want to boycott.

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Roberto's avatar

Why the exodus?

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Sarah Fay, PhD's avatar

I wouldn't call it an exodus. On Substack, we've had two moments now when people decided it's not the right platform for them due to various factors. This one is the fact that Substack is embracing Notes more and people don't like that.

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Laura Belin's avatar

Also the lack of technical support (since Substack now uses a chatbot for that instead of human beings).

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Roberto's avatar

Many thanks, Sarah. Do you know when where such 2 moments?

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Sarah Fay, PhD's avatar

Yes, in 2023, the Atlantic wrote a piece about how there were 6 Substacks with Nazi rhetoric and imagery (mind you, that there are hundreds on FB and who knows how many on X). That caused a stir because people wanted Substack to have more stringent moderation policies. Theirs is the same as most platforms and much more stringent than Ghost's or Patreon's.

And now it's that Substack has become social media.

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Roberto's avatar

Ah, many thanks, Sarah.

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Sarah Fay, PhD's avatar

I hear you. Some people are following a trend set by Substack writers (big accounts) who've been courted by Patreon and likely given money. This may not be your friend, but some of the people declaring that they're opposed to Substack on ethical grounds aren't telling the whole story.

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Laura Belin's avatar

That may have played a role but regardless of her reasons, our audiences overlap and include a lot of progressive Iowans.

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Judith Frizlen's avatar

I enjoy the posts I read and conversations I have on Substack and write about "Grandma Love" which is expansive, inclusive and the remedy for much of what ails us including loneliness. It's a back to basics approach highlighting self-awareness, connection and inner peace. My goal is to share my message, figure out when to add a paywall, and share books I've written. Thanks!

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Sarah Fay, PhD's avatar

Amazing! I love it. You don't necessarily have to paywall as your paid strategy. You can do the NPR/PBS approach, which is to ask for support from readers ("Viewers like you make our work possible").

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Kelly Thompson TNWWY's avatar

“Substack Nostradamuses” 😂Sarah you are a great example of what it takes! I’m in for the long haul. What is a Notes Growth Session? And Sponsorship program?

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Sarah Fay, PhD's avatar

I have plans up my sleeve for growth. The Sponsorship Program is the big one. In a nutshell, who says that newsletters can only be sponsored by brands? Why not other newsletters? We'll be testing it as a growth tool in the Premier.

The Notes Growth session has to be live because (to my understanding--and of course I don't know for sure) early engagement on Notes makes a difference.

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Kelly Thompson TNWWY's avatar

Thank you! Are these paid benefits or premium only?

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Piotr Niedzieski's avatar

For a second I fell for those “Substack predictions,” but then I realized how much of a waste of time it all is!

It’s strangely comforting that you said Substack has always been difficult - it helps not to give up!

I’m writing contemporary fantasy thriller fiction, and genre fiction is probably (so they say) the hardest kind of Substack writing there is! But I’m still writing and hoping my audience is somewhere out there 😊

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Sarah Fay, PhD's avatar

Absolutely the hardest kind of Substack writing, but it's amazing to have readers. Did you know that 99% of all books (including traditionally published) sell fewer than 1000 copies? Makes even 100 people reading feel amazing.

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Piotr Niedzieski's avatar

I’ve heard that! And I’m trying not to think about that statistic ;-) Hopefully, this is related to very niche, obscure, non-fiction topics ;-)

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Teyani Whitman's avatar

Many hugs to you, dear Sarah, for all the times you’ve cheered me and everyone else on

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I. Wright's avatar

Hoorah

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Christine Ahh's avatar

Hey Sarah, thank you for asking for what we want, listening to us, and following through (It's all I ever wanted in a partner LOL.)

However -- I'm a tad concerned about moving all CHAT functions, questions and conversations to your 'latest' post. This means hunting down a shifting target instead of a central link on our Home screen. Where's that last post? (click on archive). We'll have to reply there, too. (use activity alerts - the bell icon - to find replies). How long does that comment 'chat' last?

Typically comments on posts relate to the post topic. Now it's a catch-all.

Yes, we can shift -- and this is quite a change to adapt to. If it's harder, I'm less likely to pop in and see what's shaking with the community.

PS. As a former UX (user experience) producer, I'm nit-pickier than most!

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Kari Bentley-Quinn's avatar

I don't know which way is up with this place, honestly. I am just keeping my head down and publishing once a week (more or less). It's made me sad to see so many people move to Patreon.

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Sarah Fay, PhD's avatar

Me too. And the big names aren't telling the whole story: many of them got a lot of money to move but say it's for moral or ethical reasons. That may be part of it, but Patreon has zero content moderation and is developing social media features to keep up with Substack so...

I'm glad you're here!

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Kat Albrecht's avatar

Thank you Sarah! Also, did the W@W Chat thread (where we could ask questions) just vanish? I can't find it in my chat feeds and I used that weekly.

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Sarah Fay, PhD's avatar

Yes, but we'll be here now! We've streamlined and centralized so that all comments are in that week's thread. Much better for all. This was by popular demand.

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Johanna Journey's avatar

Okay Sarah, after 2 years of reading you, i finally subscribed 😉

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Sarah Fay, PhD's avatar

I love this so much, Johanna! I'm so happy to have you.

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Sarah Fay, PhD's avatar

Can I post this on Notes and use it in a post? It shows that even when we think we don't have enough subscribers people are reading us.

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Johanna Journey's avatar

Of course Sarah ! I know that feeling :)

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